We want you to love your purchase.

Due to the hygienic nature of satin hair products, all sales are considered final. We do not accept returns or exchanges for items that have been opened, used, or worn.
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:

support@alynore.com

To process a claim, you may be required to provide photos or videos showing the issue.

If your claim is approved, we may offer one of the following solutions:

• Replacement of the item

• Store credit

• Partial or full refund (at our discretion)

Shipping fees are non-refundable unless the error was caused by us.
ALYNORÉ is not responsible for delays caused by shipping carriers, customs processing, or incorrect shipping information provided by the customer.

By placing an order on our website, you agree to this Refund Policy.

Refund Policy – ALYNORÉ